BORROWING SYSTEM FOR MISFILING OUTPATIENT MEDICAL RECORDS AT ERNALDI BAHAR HOSPITAL

Abstract

Problem: The implementation of storing and aligning medical records at Ernaldi Bahar Hospital still found misplacements, thus hampering the process of retrieving and returning medical record documents, both those stored and those to be borrowed.Objective: Knowing the loan system for outpatient medical record misfiling incidents at Ernaldi Bahar Hospital.Method: This type of research is observational with a descriptive design. The population in this study was 778 outpatient medical records with a sample of 264 files with a simple random sampling technique. The research data used secondary data processed univariately with frequency distribution.Results: From a sample of 264 outpatient medical records, it was found that a small portion, namely 30(11%) of borrowed outpatient medical records were not recorded in the expedition book and their whereabouts were unknown, 259(98%) of borrowed outpatient medical records did not use a medical record tracer and 182(69%) were misfiled. There is a need to hold special training for medical record officers, maximize the use of expedition books and medical record tracers, prepare SOPs in the filing section that does not yet exist and use color codes on medical record folders.